List one agent's status changes

Returns one agent's call center agent log over a time window, with the same filters and fields as GET /domains/{domain}/agent-logs. A Basic User, Advanced User, Simple User, or Call Center Agent can read only their own extension; a Site Manager only agents in its own site. /count, /list, and format=csv work here too.

Each read is recorded in the domain's access log.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Responses

🟢200OK

application/json

The matching entries, newest first unless sort and order say otherwise. With format=csv, a CSV file with one header row; from a domain covered by 42 CFR Part 2 the file starts with the redisclosure notice as # lines.

Body

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Record Not Found

🔴504Gateway Timeout

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//agent-logs?datetime-start=2026-10-01T00%3A00%3A00-07%3A00&datetime-end=2026-10-02T00%3A00%3A00-07%3A00&status=break%2Clunch&status-code=Auto%2CManual-avail&status-label=WFH&logged-in=undefined&include-repeats=undefined&min-duration-seconds=900&max-duration-seconds=undefined&sort=undefined&order=undefined&fields=user%2Cstatus-start-datetime%2Cstatus-label%2Cstatus-duration-seconds&limit=undefined&start=undefined&time-zone=America%2FPhoenix&format=undefined' \ --header 'Authorization: Bearer <token>'

{ "domain": "example.com", "user": "1035", "name-full-name": "Dana Lee", "site": "Phoenix", "department": "Support", "status-start-datetime": "2026-10-17T18:53:17+00:00", "status": "lunch", "status-code": "Lunch", "status-action": "Lunch", "status-label": "Lunch", "logged-in": "yes", "previous-status": "available", "previous-status-code": "Auto", "previous-status-duration-seconds": 925, "status-end-datetime": "2026-10-17T20:19:27+00:00", "status-duration-seconds": 5170, "status-open": "no", "status-repeated": "no" }