Update answer rule

PUT

/domains/{domain}/users/{user}/answerrules/{timeframe}

Last modified:2026-10-30 21:08:21

OperationId:UpdateAnswerruleUser

Changes a user's answer rule for one time frame. Send only what changes; a feature you leave out keeps its settings. Requires Basic User scope or higher for your own rules. Site Manager, Office Manager, Reseller, and Super User scopes manage the users they administer. To set the full order of rules, use PUT /domains/{domain}/users/{user}/answerrules/reorder.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Body Params application/json

Examples

Responses

🟢202Accepted

application/json

The change is accepted and applied shortly after.

Bodyapplication/json

🟠400Bad Request

🟠401Authentication Required

🟠403Forbidden

🟠404Record not found

Request Example

Shell

JavaScript

Java

Swift

cURL

Turn on do not disturbRemove a rejected numberMove to top

curl --location --request PUT 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//answerrules/Business Hours' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
    "do-not-disturb": {
        "enabled": "yes"
    },
    "forward-on-dnd": {
        "enabled": "yes",
        "parameters": [
            "vmail_1001"
        ]
    }
}'

Response Example

202 - Turn on do not disturb

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-30 21:08:21

Delete answer rule

Reorder answer rules