Copy entries from another recording server

Copies every entry present on the source recording server and absent on the target — one request instead of one per entry. Writes name the target explicitly and never fan out to other Recording-Server* ids, and they publish on the same all-core-servers channel as a normal entry write, so the whole cluster ends up agreeing about the target's entries.

Entry identity is case-id, falling back to device-aor — the same key the row itself uses. Only the client-supplied fields are copied (device-aor, case-id, transcription, sentiment); the interception sentinels are server-set, exactly as on a normal write.

Idempotent. Entries already on the target are skipped, never rewritten. Running it twice is a no-op the second time, so an interrupted or cancelled run is resumed by simply running it again.

Asynchronous by default: returns 202 with a job-id to poll. Validation still happens at request time — a bad id or a non-superuser caller fails here, not silently inside the job. synchronous=yes waits and returns the result inline; a synchronous request with more pending entries than the server's ceiling is handed to the async path instead (202, downgraded-to-async: yes) rather than risking a gateway timeout mid-run.

A partial failure never aborts the run: one rejected AOR out of thousands leaves the rest to land, and the ones that failed are named in failures.

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Responses

🟢200OK

application/json

The copy finished (synchronous=yes), or the counts for a dry-run=yes preview. A source with zero entries is a plain 200 with nothing copied, not an error.

Bodyapplication/json

🟢202Accepted

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Record Not Found

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/recordings/servers//entries/sync' \ --header 'Authorization: Bearer <token>' \ --header 'Content-Type: application/json' \ --data '{ "source-recording-server-id": "Recording-Server1", "synchronous": "no", "dry-run": "no", "overwrite-existing": "no" }'

{ "source-recording-server-id": "Recording-Server1", "recording-server-id": "Recording-Server2", "source-total": 3975, "copied": 3563, "overwritten": 0, "skipped": 412, "failed": 0, "failures": [ { "device-aor": "sip:1123wp@example.com", "case-id": "sip:1123wp@example.com", "message": "service bus publish failed" } ], "failures-truncated": "yes", "processed": 3563, "total": 3563, "dry-run": "yes", "message": "string" }