Sets the disposition fields, such as notes, disposition, and reason, on one call detail record (CDR) of a user. The record must be from this month or last month. Send only the fields to change. Requires Basic User scope for your own calls, or a scope that covers the user: Site Manager for its site, Office Manager, Call Center Supervisor, or Route Manager for its domain, Reseller, or Super User.
Request
Authorization
or
Path Params
Body Params application/json
Examples
Responses
🟠400
application/json
The body has none of the five fields, call-parent-cdr-id in the body differs from the path, call-disposition-submitted-datetime is neither RFC 3339 nor Unix seconds, or the change could not be queued and nothing changed. The message says which. Correct the body, or retry later.
Bodyapplication/json
🟠401Authentication Required
🟠403Forbidden
🟠404Not Found
🟢202Accepted
Request Request Example
Shell
JavaScript
Java
Swift
curl--location--request PUT 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//users//cdrs/1780021234567' \
--header'Content-Type: application/json' \
--data'{
"call-disposition": "Sale",
"call-disposition-reason": "New order",
"call-disposition-notes": "Ordered two handsets.",
"call-account-code": "4410",
"call-disposition-submitted-datetime": "2026-09-01T14:36:00+00:00"
}'