EmailReport

{
    "report-types": [
        "queue",
        "agent"
    ],
    "frequencies": [
        "daily",
        "weekly"
    ],
    "monthly-send-day": 1,
    "weekly-send-day": 5,
    "send-time": "17:00",
    "attach-csv": "yes",
    "cc-email-addresses": [
        "supervisor@example.com"
    ],
    "queue-statistics": [
        "calls-total-count",
        "calls-service-level-percent",
        "calls-queueing-avg-duration-seconds"
    ],
    "agent-statistics": [
        "calls-answered-count",
        "calls-handling-avg-duration-minutes"
    ],
    "dialed-number-statistics": [
        "calls-total-count",
        "calls-service-level-percent",
        "calls-queueing-avg-duration-seconds"
    ],
    "callqueues": [
        "6000",
        "6001"
    ],
    "departments": [
        "Sales"
    ],
    "domain": "example.com",
    "user": "1000",
    "time-zone": "America/Phoenix",
    "schedules": [
        {
            "report-type": "summary",
            "frequency": "daily",
            "status": "ready",
            "next-send-datetime": "2026-10-15T00:00:00+00:00",
            "status-datetime": "2026-10-14T04:27:35+00:00"
        }
    ]
}