Update call queue

PUT

/domains/{domain}/callqueues/{callqueue}

Last modified:2026-10-30 21:06:12

OperationId:UpdateCallqueue

Changes a call queue's settings, along with the parts of its system user, answering rule, and phone number that belong to the queue. Send only the fields you change. Requires Office Manager, Call Center Supervisor, Route Manager, Reseller, or Super User scope. A Site Manager can update the queues at its own site.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Body Params application/json

Examples

Responses

🟢202Accepted

application/json

The change is accepted and applied shortly after.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🟠422Unprocessable Entity

🔴503Service Unavailable

Request Example

Shell

JavaScript

Java

Swift

cURL

Change dispatch and wait limitsMove to another site

curl --location --request PUT 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//callqueues/' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
    "description": "Sales Queue",
    "callqueue-dispatch-type": "Linear Hunt",
    "callqueue-max-current-callers-to-accept-new-callers": 20,
    "callqueue-max-wait-timeout-minutes": 15
}'

Response Example

202 - Accepted

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-30 21:06:12

Create call queue

Delete call queue