1. CDR (Call History)
NetSapiens API v2
  • Authentication
    • Access Token (Oauth - Username/Password)
      • Get Access Token From Refresh
      • Get Access Token From User/Pass
      • Get Access Token after MFA request
    • API Key (Machine 2 Machine)
      • Read API Keys under your account
      • Read API Keys under your account
      • Read API Key info on your API Key
      • Create API Key
      • Update API Key
      • Revoke API Key
      • Read Info on specific APIKey via Key ID
      • Read API Keys
    • JWT (JSON Web Token)
      • Create JWT token From User/Pass
      • Create JWT token from Refresh JWT
      • Create JWT token after MFA request
      • Create JWT token For Delegated Access
      • Revoke JWT(s) by UID (user@domain)
      • Revoke JWT by JTI (JWT ID)
      • Revoke current JWT
      • Read Current JWT
      • Generate Short-Lived Application JWT
      • Create JWT token from Refresh JWT
      • Create JWT token after MFA request
    • NetsapiensJs Auth
      • MFA
        • Generate MFA Authenticator
        • MFA Verify
        • MFA Enroll (without token)
        • MFA Enroll (with token)
        • MFA Delete
      • OIDC Authorize
    • Masquerade
  • Phone Numbers
    • destination-application mappings and parameter parsing
    • Use Cases
      • Send Phonenumber to Call Queue
      • Send Phonenumber to a User
      • Send Phonenumber to Offnet Number
      • Move phonenumber back to Available in Inventory
      • Send Phonenumber to a User
      • Send Phonenumber to Offnet Number
      • Move phonenumber back to Available in Inventory
    • Count Phone Numbers for Domain
    • Get All Phone Numbers for System or Reseller
    • Count All Phone Numbers for System or Reseller
    • Get All Phone Numbers for Domain
    • Add Phone Number in Domain
    • Remove Phone Number from Domain
    • Update Phone Number in Domain
    • Get Specific Phone Number in Domain
    • List Domain Phone Numbers
  • Phones/Macs
    • Supported Models and Servers
      • Get list of Supported/Provisionable Models
      • Get list of Supported/Provisionable by Vendor
      • Get details of Specific Model
      • Get list of Provisionable Server Profiles
      • Read Provisionable Server Details
    • Phone Configurations
    • Read Mac Addresses
    • Count Mac Addresses
    • Read Mac Addresses in Domain
    • Read Specific Mac Address
    • Read Specific Mac Addresses in Domain
    • Add MAC address
    • Add MAC address for Domain
    • Update MAC address
    • Update MAC address in Domain
    • Remove MAC address
    • Remove MAC address in Domain
  • SnapBuilder
    • Phone Templates
      • Read Phone Templates available to a Domain
      • Read Specific Phone Templates by name
      • Count Phone Templates for a Domain
      • Create Phone Template in domain
      • Update Phone Template in domain
      • Delete Phone Template in domain
    • Read Device Profiles
    • Count Device Profiles
    • Get specific Device Profile for Model of Phone
    • Count Phone Configurations in a Domain
    • Get Phone Configuration for specific Mac
    • Create Phone Configuration for Specific Mac Address
    • Update Phone Configuration for Specific Mac Address
    • Delete Phone Configuration for Specific Mac Address
  • Version
    • Read API Version
    • Get Health Status of the API
  • Event Subscriptions
    • Read Event Subscriptions
    • Read Event Subscriptions for Domain
    • Read Event Subscription By Id
    • Create an Event Subscription
    • Update an Event Subscription
    • Update an Event Subscription for Domain
    • Delete a subscription
    • Delete a subscription For Domain
    • Create a Event Subscription for Domain
    • List Domain Event Subscriptions
  • Resellers
    • Get Resellers
    • Count Resellers
    • Create Reseller
    • Update Reseller
    • Delete Reseller
    • Get Specific Reseller
  • Domains
    • Domain Templating
      • Create a Domain Template
      • Create a Domain From Template
    • Create a Domain
    • Get Domains
    • Count Domains
    • Get Specific Domain
    • Update a Domain
    • Delete a Domain
    • Get Specific Domain With Billing Summary
    • Get My Domain Info
    • Check if Domain Exists
  • Users
    • Get Users in Domain
    • Count users in Domain
    • Search for Users in Domain
    • Create User in Domain
    • Delete User in Domain
    • Update a User in Domain
    • Get Specific User in Domain
    • Get My User
    • List Basic Info on Users in Domain
    • Search for Users in Domain
  • Devices
    • Get Devices for User
    • Count Devices for Domain
    • Count Devices for Reseller
    • Count Devices for User
    • Count Devices by Device
    • Create Device for User
    • Update Device for User
    • Delete Device for User
    • Get Specifc Device
    • Get Devices in Domain
    • Get Devices for Reseller or System Wide
    • Get device profile image
    • Read a single device
    • List devices for a reseller
    • Reboot Device for User
    • Reboot Device
    • Reboot Devices in Bulk
    • List Domain Devices
    • List User Devices
  • Sites
    • List Sites in Domain
    • Read Sites in Domain
    • Count Sites in Domain
    • Create Site in Domain
    • Update Site in Domain
    • Read Specific Site in Domain
    • Delete a site
  • Call Center
    • Callqueues
      • Read Call Queues in Domain
      • Create Call Queue in Domain
      • Update Call Queue in Domain
      • Delete Call Queue
      • Read Specific Call Queue
      • List Call Queues in Domain
    • Agents
      • Read Agents in Call Queue
      • Count Agents in Call Queue
      • Read Agents in Domain
      • Read Specific Agent in Call Queue
      • Add Agent to Call Queue
      • Update Agent in Call Queue
      • Remove Agent from Call Queue
      • List Domain Call Queue Agents
      • List Call Queue Agents
    • Agent Actions
      • Read Agent Current Status
      • Agent Login
      • Agent Logout
      • Agent Single Call
      • Agent Set Offline Status
    • QueuedCalls
      • Read Queued Calls
      • Add a Queued Call
    • Statistics
      • Get Callqueue Statistics for a Specific Queue
      • Get Callqueue Statistics for all Queues Aggregated
      • Get Callqueue Statistics for all Queues by Queue
      • Get Agent Statistics for all Queues by Agent
      • Get Agent Statistics for Single Queues by Agent
      • Get Agent Statistics for Single Agent
      • Get DNIS Statistics for all Queues
      • Get DNIS Statistics for Single Queue
      • Get Agent Log
      • Send Call Center Email Report
      • Get Abandoned Calls for all Queues
      • Get Abandoned Calls for a Specific Queue
    • Call Dispositions
      • Read Call Dispostions
      • Create Call Disposition in Domain
      • List Domain Dispositions
  • Answer Rules
    • Read Answerrules for a User
    • Count Answerrules for a User
    • Read Answerrules for my User
    • Read Specifc Timeframe Answerrule for User
    • Add a Answerrule for a User
    • Delete a Answerrule for a User
    • Update a Answerrule for a User
    • Reorder Answerrules for my User
    • List User Answer Rules
  • Call Blocking
    • Read blocked numbers for a Domain
    • Read blocked numbers for a User
    • Add blocked numbers for a Domain
    • Add blocked numbers for a User
    • Delete blocked numbers for a Domain
    • Delete blocked numbers for a User
  • Auto Attendant
    • Create Auto Attendant
    • Read Auto Attendants
    • Read Specific Auto Attendant
    • Update Specific Auto Attendant
    • Delete Specific Auto Attendant
    • List Domain Auto Attendants
  • Media
    • Voicemail
      • Read Voicemail for User by Folder
      • Count Voicemail for User by Folder
      • Read Specific Voicemail for User
      • Move Voicemail to save folder
      • Forward Voicemail to another user
      • Delete Voicemail
    • Greetings
      • Read Greetings for User
      • Count Greetings for User
      • Read Specific Greeting for User
      • Delete Specific Greeting for User
      • Create a new Greeting from TTS
      • Update Greeting with TTS script
      • Create a new Greeting from Upload (JSON + Base64 File)
      • Update Greeting from Upload (JSON + Base64 File)
      • Create a new Greeting from Upload (Multipart/Mixed Post)
      • Update Greeting from Upload (Multipart/Mixed Post)
      • Create a new Greeting from Upload (JSON + Base64 File)
      • Update Greeting from Upload (JSON + Base64 File)
      • Create a new Greeting from Upload (Multipart/Mixed Post)
      • Update Greeting from Upload (Multipart/Mixed Post)
    • Music on Hold
      • Domain
        • Read MOH for Domain
        • Count MOH for Domain
        • Create a new MOH for Domain from TTS
        • Update MOH for Domain from TTS
        • Create a new MOH for Domain from Upload (JSON + Base64 File)
        • Update MOH for Domain from Upload (JSON + Base64 File)
        • Create a new MOH for Domain from Upload (Multipart/Mixed Post)
        • Update MOH for Domain from Upload (Multipart/Mixed Post)
        • Reorder MOH for Domain
        • Delete MOH for Domain
        • Create a new MOH for Domain from Upload (JSON + Base64 File)
        • Update MOH for Domain from Upload (JSON + Base64 File)
        • Create a new MOH for Domain from Upload (Multipart/Mixed Post)
        • Update MOH for Domain from Upload (Multipart/Mixed Post)
      • User
        • Read MOH for User
        • Count MOH for User
        • Create a new MOH for Domain from TTS
        • Create a new MOH for User from Upload (JSON + Base64 File)
        • Update MOH for User from Upload (JSON + Base64 File)
        • Update MOH for Domain from TTS
        • Create a new MOH for User from Upload (Multipart/Mixed Post)
        • Update a MOH for User from Upload (Multipart/Mixed Post)
        • Reorder MOH for User
        • Delete MOH for User
        • Create a new MOH for User from Upload (JSON + Base64 File)
        • Update MOH for User from Upload (JSON + Base64 File)
        • Create a new MOH for User from Upload (Multipart/Mixed Post)
        • Update a MOH for User from Upload (Multipart/Mixed Post)
    • Hold Messages
      • Domain
        • Read Hold Messages for Domain
        • Count Hold Messages for Domain
        • Create a new Hold Messge for Domain from Upload (Multipart/Mixed Post)
        • Update Hold Messge for Domain from Upload (Multipart/Mixed Post)
        • Reorder Hold Messages for Domain
        • Delete Hold Messge for Domain
      • User
        • Read Hold Messages for User
        • Count Hold Messages for User
        • Create a new Hold Messge for User from Upload (Multipart/Mixed Post)
        • Update Hold Messge for User from Upload (Multipart/Mixed Post)
        • Reorder Hold Messages for User
        • Delete Hold Messge for User
    • Text to Speech
      • Get Available Voices
      • Synthesize Voice (Text to Speech)
      • Synthesize Voice (Text to Speech) via GET
  • CDR (Call History)
    • CDR (Call History)
    • Read CDRs
    • Read CDRs for Domain
    • Read CDRs for Specific User
    • Count CDRs and SUM minutes
    • Count CDRs and SUM minutes for Domain
    • Count CDRs and SUM minutes for Specifc User
    • Read a single CDR by call ID
    • Update a CDR record
    • Read a domain-scoped CDR by call ID
    • Update a domain-scoped CDR
    • Read a user-scoped CDR by call ID
    • Search CDRs for Domain
    • Update a user-scoped CDR
    • Read CDRs for Site in Domain
    • CDR call/minute time-series for a domain
    • CDR call/minute time-series (reseller / system-wide)
    • Top domains / resellers by call volume
    • Get Call Quality (per-direction MOS/jitter/loss) by CDR Id
    • Get Call Quality by CDR Id (no domain in path)
  • CDR Schedule
    • Count CDR Schedules for Domain
    • List CDR Schedules for Domain
    • Create CDR Schedule
    • Update CDR Schedule
    • Delete CDR Schedule
    • Read CDR Schedule
    • Count CDR Schedules for Reseller
    • Count CDR Schedules by Name
    • List All CDR Schedules (Super User)
    • Create CDR Schedule (System-wide)
    • Read CDR Schedule (System-wide)
    • Update CDR Schedule (System-wide)
    • Delete CDR Schedule (System-wide)
    • Read CDR Schedule by Reseller
    • Update CDR Schedule by Reseller
    • Delete CDR Schedule by Reseller
    • List CDR Schedules for Reseller
    • Create CDR Schedule for Reseller
    • Count CDR schedules across all domains
    • List CDR schedules (list form)
    • List a domain's CDR schedules (list form)
    • List a reseller's CDR schedules (list form)
  • Call Traces & Cradle to Grave
    • Get Call Trace Data (SIPFlow) by Id
    • Get Call Trace Data (Craddle 2 Grave) by ID
    • Get Call Trace (SIPFlow) For Call
    • Get Cradle to Grave Info For Call
    • Get CSV of call trace For Call
    • Get Cradle to Grave Info For Call
    • Get CSV of call trace For Call
    • Inject a Leg Into a Call Trace
  • Transcriptions & Sentiment
    • Read Transcription for Specific Call
  • Calls (live/active calls)
    • Read Active Calls In Domain
    • Read Specific Active Call In Domain
    • Count Active Calls In Domain
    • Read Active Calls for User
    • Read Specific Active Call
    • Make a new Call
    • Make a new Call to Record File
    • Disconnect Call
    • Transfer Peer Call
    • Transfer Call
    • Answer Call
    • Hold Active Call
    • Un-Hold Active Call
    • Reject Call
    • Report Active Calls
    • Active call time-series for a domain
    • Active call time-series (reseller / system-wide)
  • Contacts
    • Shared Contacts
      • Get Domain Contacts
      • Create Shared Contact
      • Get Specific Domain Contact
      • Update Shared Contact
      • Delete Shared Contact
      • List Domain Contacts
    • Get List of Contacts Groups for User
    • Get Contacts for User
    • Create Contact
    • Get Specific Contact for User
    • Update Contact
    • Delete Contact
    • Count Contacts for User
    • Get My Contacts
    • List User Contacts
  • Addresses
    • Get Addresses for Domain
    • Create Address for Domain
    • Validate Address
    • Update Address for Domain
    • Delete Address For Domain
    • Update Address for User
    • Get Address Using Address ID
    • Update Address Endpoint
    • Delete Address Endpoint
    • Create Address for User
    • Get Addresses for User
    • Delete Address For User
    • Create Address Endpoint
    • Get Address Endpoints for a Domain
    • Count Domain Addresses
    • List Domain Addresses
    • List User Addresses
  • Voicemail Reminders
    • Get Voicemail Reminders for Specific User
    • Count Voicemail Reminders for Specific User
    • Delete Voicemail Reminders for Specific User
    • Create Voicemail Reminder
    • Update Voicemail Reminders for Specific User
  • Dialrule
    • Read Dialrules in a Dialplan
    • Count Dialrules in a Dialplan
    • Read Specific Dialrule in a Dialplan
    • Add a new dial rule into a dial plan
    • Update a dial rule by ID in a dial plan
    • Delete a dial rule by ID in a dial plan
    • Read Dialplans
    • Create Dialplan Global
    • Create Dialplan for Domain
    • Update Dialplan for Domain
    • Delete Dialplan for Domain
    • Count Dialplans
    • List Dial Plan Dial Rules
  • Dial Permisions
    • Read Policies
    • Count Policies
    • Read Specific Policy
    • Read Policies in Domain
    • Read Specific Policy in Domain
    • Read Permissions in a DialPolicy
    • Read Permissions in a DialPolicy in Domain
    • Read Specific Permission in a Dialpolicy
    • Read Specific Permission in a Dialpolicy in Domain
    • Create Dialpolicy Table
    • Update Dialpolicy
    • Update Dialpolicy in Domain
    • Add a new permission to a dialpolicy table
    • Add a new permission to a dialpolicy table in Domain
    • Update a permission in a dialpolicy table
    • Update a permission in a dialpolicy table in Domain
    • Delete a permission by ID in a dialpolicy
    • Delete a permission by ID in a dialpolicy in Domain
    • Delete Dialpolicy
    • Delete Dialpolicy in Domain
    • List Domain Dial Policies
    • List Dial Policy Permissions
  • Messages
    • SMS Block
      • Read SMS Blocks for Domain
      • Read SMS Blocks for all Domains
      • Update SMS Block for Domain
      • Delete/Deactivate SMS Block for Domain
      • Add SMS Blocks for Domain
    • Get Messagesessions for Domain
    • Start a new Message Session
    • Get Messagesessions for User
    • Get Messages for Messagesession
    • Send a message (Chat)
    • Send a message (Group Chat)
    • Send a message (Media Chat)
    • Send a message (SMS)
    • Send a message (Group SMS)
    • Send a message (MMS)
    • Update Messagesession (Participants)
    • Update Messagesession (Session Name)
    • Update Messagesession (Leave)
    • Delete Messagesession
    • Add Participant to Messagesession
    • Remove Participant from Messagesession
    • Create a message session
    • Send a message (Group Chat)
    • Send a message (Media Chat)
    • Send a message (SMS)
    • Send a message (Group SMS)
    • Send a message (MMS)
    • Update Messagesession (Session Name)
  • SMS Numbers
    • Get SMS Numbers for Domain
    • Get SMS Numbers for Domain Copy
    • Create SMS Number
    • Get All SMS Numbers for System
    • Update SMS Number
    • Delete an SMS Number
    • Get SMS Numbers for User
    • Count SMS Numbers for User
  • Recordings
    • Get Specific Recording by Callid for User
    • Get Specific Recording by Callid for Domain
  • Email
    • Send Email using Template
    • Validate SMTP creds and Send Test Email
    • Send Call Center Email Report
  • Connections
    • Get a specific Domain Connection
    • Get All Connections for a Domain
    • Delete a Domain Connection
    • Update a Domain Connection
    • Create a Domain Connection
    • Create a Connection (not domain-scoped)
    • Read All Connections (not domain-scoped)
    • Get a Specific Connection (not domain-scoped)
    • Update a Specific Connection (not domain-scoped)
    • Delete a Specific Connection (not domain-scoped)
    • Count All Conections
    • List route connections
    • List Domain Connections
  • Routes
    • Read Routes
    • Count All Routes
    • Read Route Connections for Route
    • Count All Route Connections
    • Create a Route
    • Create a Route Connection
    • Update A Specific Route
    • Update A Specific Route Connection
    • Delete A Specific Route
    • Delete A Specific Route connection
  • Route Profiles
    • List Route Profiles for a Domain
    • Create a Domain Route Profile
    • Get a Specific Domain Route Profile
    • Update a Domain Route Profile
    • Delete a Domain Route Profile
    • List All Route Profiles
    • Get a Specific Route Profile
    • Update a Specific Route Profile
    • Delete a Specific Route Profile
  • Meetings
    • Event Logs
      • Create a Meeting Log Event
      • Read Meeting Events
    • Iotum
      • Read Iotum Video Domain Resellers
      • Read Iotum Video Host
      • Read All Iotum Video Hosts in a Domain
      • Read Iotum Video Host Conferences
      • Read Iotum Video Host Contacts
      • Read Iotum Video Company
      • Read Iotum Video Company Products
      • Read Iotum Video Available Products
      • Create a Host
      • Create Host Contacts
      • Create Iotum Video Subscription
      • Update Domain's Iotum Company
      • Update Domain's Iotum Subscriptions
      • Update User's Iotum Host
      • Delete Iotum Video Subscription
      • Delete a Host
      • Create Iotum Video Company
      • Create a Ad-hoc Conference
      • Delete a Video Company
    • Create a Meeting with Id
    • Read Meeting
    • Create a Meeting
    • Read Meetings for User
    • Count Domains Meetings
    • Count Meeting
    • Register Meeting
    • Update a Meeting
    • Delete a Meeting
    • Request a Meeting ID
    • List User Meetings
  • Backup & Restore
    • Manually Backup a Domain
    • Request a Full System backup
    • Read Available Restore Points
    • Restore a Specifc Domain Backup
  • Configs
    • Configurations
      • NS Configs
      • NMS Configs
        • List NMS configuration entries
        • Create an NMS configuration entry
        • Count NMS configuration entries
        • List NMS configuration key names
        • List cluster servers and their configuration state
        • Read one NMS configuration entry
        • Update an NMS configuration entry
        • Delete an NMS configuration entry
      • LiCf Configs
        • List LiCf configuration entries
        • Create a LiCf configuration entry
        • List recording servers holding LiCf configuration
        • Read a LiCf configuration entry
        • Update a LiCf configuration entry
        • Delete a LiCf configuration entry
        • List NMC configuration entries
        • Create an NMC configuration entry
        • List recording servers holding NMC configuration
        • Read an NMC configuration entry
        • Update an NMC configuration entry
        • Delete an NMC configuration entry
        • List archive policies
        • Create an archive policy
        • Read an archive policy
        • Update an archive policy
        • Delete an archive policy
      • Read a Specific Configuration
      • Read all Configurations
      • Count Configurations
      • Create a Configuration
      • Update a Configuration
      • Delete a Configuration
    • Configuration Definitions
      • Read all Configuration Definitions
      • Create a Configuration Definition
      • Read a Specific Configuration Definition
      • Update a Configuration Definition
      • Delete Configuration Definition
  • Images
    • Read Image
    • Create Image from Upload (JSON + Base64 File)
    • Delete an Image
    • Update Image from Upload (Multipart/Mixed Post)
    • Create Image from Upload (Multipart/Mixed Post)
    • Update Image from Upload (JSON + Base64 File)
    • Create Image from Upload (Multipart/Mixed Post)
    • Update Image from Upload (JSON + Base64 File)
  • Templates
    • Read Template
    • Create Template from Upload (JSON + Base64 File)
    • Delete a Template
    • Create Template from Upload (JSON + Base64 File)
    • Update Template from Upload (JSON + Base64 File)
    • Update Template from Upload (JSON + Base64 File)
  • Timeframes
    • Domain (Shared)
      • Always
        • Create Always Timeframe
      • Specific Dates
        • Create Specific Dates Timeframe
        • Create Additional Date Ranges within Specific Dates Timeframe
        • Convert Timeframe to Another Type
        • Update Date Ranges within Specific Dates Timeframe
        • Delete Specific Timeframe for Domain (Shared)
        • Create Specific Dates Timeframe
        • Replace All Date Ranges in Specific Dates Timeframe
        • Delete Date Range within Specific Dates Timeframe
        • Update Date Ranges within Specific Dates Timeframe
      • Days of Week
        • Create Days of Week Timeframe
        • Update Days of Week Timeframe
        • Create Days of Week Timeframe
        • Update Days of Week Timeframe
      • Holiday
        • Create Holidays Timeframe
        • Create Additional Holidays within Holiday Timeframe
        • Replace All Holidays in Holiday Timeframe
        • Update Holidays within Holiday Timeframe
        • Delete Holiday within Holiday Timeframe
        • Create Additional Holidays within Holiday Timeframe
        • Delete Holiday within Holiday Timeframe
        • Create Holidays Timeframe
        • Replace All Holidays in Holiday Timeframe
        • Update Holidays within Holiday Timeframe
      • Custom
        • Create Custom Timeframe
        • Create Additional Entries within Custom Timeframe
        • Replace All Entries in Custom Timeframe
        • Update Entries within Custom Timeframe
        • Delete Entry within Custom Timeframe
        • Create Additional Entries within Custom Timeframe
        • Delete Entry within Custom Timeframe
        • Create Custom Timeframe
        • Replace All Entries in Custom Timeframe
        • Update Entries within Custom Timeframe
      • Count Timeframes for Domain (all users)
      • Read All Timeframes for Domain (Shared)
      • Read Specific Timeframe for Domain (Shared)
      • Delete Specific Timeframe for Domain (Shared)
      • Convert Timeframe to Another Type
      • List Domain Timeframes
    • User
      • Always
        • Create Always Timeframe
      • Specific Dates
        • Create Specific Dates Timeframe
        • Create Additional Date Ranges within Specific Dates Timeframe
        • Convert Timeframe to Another Type
        • Update Date Ranges within Specific Dates Timeframe
        • Delete Specific Timeframe for User
        • Create Specific Dates Timeframe
        • Replace All Date Ranges in Specific Dates Timeframe
        • Delete Date Range within Specific Dates Timeframe
        • Update Date Ranges within Specific Dates Timeframe
      • Days of Week
        • Create Days of Week Timeframe
        • Update Days of Week Timeframe
        • Create Days of Week Timeframe
        • Update Days of Week Timeframe
      • Holiday
        • Create Additional Holidays within Holiday Timeframe
        • Delete Holiday within Holiday Timeframe
        • Create Holidays Timeframe
        • Update Holidays within Holiday Timeframe
        • Replace All Holidays in Holiday Timeframe
        • Create Additional Holidays within Holiday Timeframe
        • Delete Holiday within Holiday Timeframe
        • Create Holidays Timeframe
        • Update Holidays within Holiday Timeframe
        • Replace All Holidays in Holiday Timeframe
      • Custom
        • Create Additional Entries within Custom Timeframe
        • Delete Entry within Custom Timeframe
        • Create Custom Timeframe
        • Update Entries within Custom Timeframe
        • Replace All Entries in Custom Timeframe
        • Create Additional Entries within Custom Timeframe
        • Delete Entry within Custom Timeframe
        • Create Custom Timeframe
        • Update Entries within Custom Timeframe
        • Replace All Entries in Custom Timeframe
      • Read All Timeframes for User
      • Read Specific Timeframe for User
      • Delete Specific Timeframe for User
      • Convert Timeframe to Another Type
      • List User Timeframes
    • Holiday Information
      • Read List of Supported Countries
      • Read List of Supported Regions
      • Read Holiday Information by Country
      • Read Holiday Information by Country and Region
  • Firebase
    • Read firebase service accounts
    • Add firebase service account
  • SSL Certificates
    • Read SSL certificates for CertManager
    • Read SSL certificate by Common Name
    • Create SSL certificate for CertManager
    • Update SSL certificate for CertManager
    • Delete SSL certificate for CertManager
  • Manage Code
    • View Servers Available to manage code on
    • Read all code packages for all servers in cluster
    • Read all package details for a specific server
    • Update/Refresh repository info on Server
    • View current repos info on Server
    • Add repository version to Server
    • Remove repository version from Server
    • Install/Update a netsapiens package or packages on a specific server
    • Prefrom a dist-upgrade on a server updating all existing packages (netsapiens and not) to latest version available
    • Cleanup unused packages on a specific server
  • iNSight
    • Query Healthcheck Data from iNSight
    • Query Data from iNSight for alerts
    • Query Healthcheck Data from iNSight
  • Conference
    • Conferences
      • Get Conferences in Domain
      • Get Conference in Domain
      • Count Conferences in Domain
      • Get Conference CDR from Domain
      • Create Conference for Domain
      • Update Conference in Domain
      • Delete Conference in Domain
      • List Domain Conferences
    • Participants
      • Get Participants from Conference
      • Create Participant for Conference
      • Update Participant for Conference
      • Delete Participant from Conference
      • List Conference Participants
  • Charts
    • Count Charts
    • List Charts
  • Dashboards
    • Count Dashboards for a User
    • List User Dashboards
  • Quotas
    • Get Quota for Domain
    • Get Quota for Domains in Reseller
    • Count Quotas for Domain
    • Count Quotas for Reseller
    • Create a domain's recording quota
    • Update a domain's recording quota
    • Delete a domain's recording quota
    • List recording quotas across the platform
    • Create a recording quota
    • Read one domain's recording quota (platform path)
    • Update one domain's recording quota (platform path)
    • Delete one domain's recording quota (platform path)
    • Create a recording quota under a reseller
    • Read one of a reseller's recording quotas
    • Update one of a reseller's recording quotas
    • Delete one of a reseller's recording quotas
  • Departments
    • List Departments in a Domain
    • Read a domain's departments
    • Count a domain's departments
    • Read one department
  • Presence
    • List Presence in a Domain
    • List Presence in a Department
  • Audit Log
    • Read Audit Log
  • Access Log
    • Read Accesslog
  • Avatars
    • Generic
      • Read Available Generic Avatars
      • Add Avatar for Shared Generic Use
      • Add Avatar for Shared Generic Use
      • Get Avatar Image (default 48px)
      • Get Avatar Image by Size
    • Add/Update Avatar for User
    • Read Avatar Metadata by Filename
    • Delete Avatar for User by Filename
    • Read Avatar Metadata for User
    • Count Avatars for User
    • Add/Update Avatar for User's Contact
    • Add/Update Avatar for Domains's Shared Contact
    • Add Avatar for User
    • Add Avatar for User's Contact
    • Add Avatar for Domain's Shared Contact
    • Delete Avatar for User
    • Read Avatar Metadata for User's Contact
    • Delete Avatar for User's Contact
    • Read Avatar Metadata for Domain's Shared Contact
    • Delete Avatar for Domain's Shared Contact
  • Translations
    • Get Available Locales
    • Get Available Namespaces
    • Get All Translations for Locale
    • Get Translations for Locale and Namespace
    • Get All Translations (Raw Database Data)
    • Create Translation(s)
    • Update Translation(s)
    • Delete Translation(s)
    • Sync Filesystem
  • License
    • List license entries
    • List license entries for a specific host
  • Reject Log
    • List rejected SIP requests
    • List rejected SIP requests for a specific host
  • Push Notifications
    • List push configurations for system
    • List push configurations for a domain
    • List push configurations for a user
    • Register a push configuration for a user
    • Update a push configuration for a user
    • Unregister a push configuration for a user
    • Register a push configuration (system scope)
    • Update a push configuration (system scope)
    • Unregister a push configuration (system scope)
    • Register a push configuration for a domain
    • Update a push configuration for a domain
    • Unregister a push configuration for a domain
    • List Domain Push Registrations
    • List User Push Registrations
  • App Info
    • List element domain records
  • Brands
    • Global
      • List all brands (Super User)
    • Reseller
      • List brands for a reseller (minimal fields)
      • Get all brands for a reseller (full data)
      • List brands for reseller + hostname (minimal fields)
      • Get all brands for reseller + hostname (full data)
      • Get active brand for hostname (resolved)
      • Get a specific brand (full data)
      • Create a new brand
      • Update a brand
      • Delete a brand
      • Copy a brand
    • Domain
      • List brands for a domain (minimal fields)
      • Get all brands for a domain (full data)
      • Create a new brand (domain-scoped)
      • List brands for domain + hostname (minimal fields)
      • Get all brands for domain + hostname (full data)
      • Get active brand for domain + hostname (resolved)
      • Get a specific brand (domain-scoped)
      • Update a brand (domain-scoped)
      • Delete a brand (domain-scoped)
      • Copy a brand (domain-scoped)
  • Brand Assets
    • Reseller
      • List assets for a brand
      • Upload a new brand asset
      • Get a specific asset (metadata)
      • Replace a brand asset image
      • Delete a brand asset
      • Download brand asset (binary)
    • Domain
      • List assets (domain-scoped)
      • Upload asset (domain-scoped)
      • Get asset metadata (domain-scoped)
      • Replace asset image (domain-scoped)
      • Delete asset (domain-scoped)
      • Download asset binary (domain-scoped)
  • vCon
    • Read the vCon for a parent cdr_id (domain-scoped)
    • Read the vCon for a parent cdr_id, scoped to a specific user
  • Phones
    • Macs
      • Supported Models and Servers
        • Get list of Supported/Provisionable by Vendor
        • Get details of Specific Model
      • List Domain Phones
  • Horizon SDK
    • UIExtensions
      • Runtime projection — what should this browser execute
      • List manageable extensions
      • Register an extension
      • Get one extension
      • Update an extension
      • Delete an extension
      • List access rules
      • Create an access rule
      • Update an access rule
      • Delete an access rule
      • Verification history (read-only)
      • Read platform-global SDK settings
      • Update platform-global SDK settings
      • Re-judge stored versions against the current ruleset
      • Deploy a bundle — fetch, verify, promote
  • Inboxes
    • Get Inboxes in Domain
    • Get Single Inbox
    • Get Inboxes a User is a Member of
    • Create Inbox
    • Update Inbox
    • Delete Inbox
    • Get Members in an Inbox
    • Add Member to Inbox
    • Update Member in Inbox
    • Remove Member from Inbox
  • Defaults
    • List defaults
    • Create a default
    • Update a default
    • Delete a default
    • List defaultable objects
    • List the v2 fields of an object
    • List defaults for a domain
    • Create a default for a domain
    • List defaults for a reseller
    • Create a default for a reseller
    • List Domain Defaults
  • Speech Words
    • List system speech words
    • Read a system speech word
    • Update a system speech word
    • Download a system speech word audio file
    • Re-record a system speech word via TTS
    • Replace a system speech word audio file
    • List a domain's speech words
    • Read a domain's resolved speech word
    • Create or update a domain override
    • Delete a domain override
    • Download a domain's speech word audio file
    • Re-record a domain's speech word via TTS
    • Replace a domain's speech word audio file
    • Stream a system speech word via a timed-auth link
    • Bulk re-record system speech words via TTS
    • Stream a domain's speech word via a timed-auth link
    • Bulk re-record a domain's speech words via TTS
    • List Domain Speech Words
  • User Settings
    • List a user's settings
    • Upsert a setting for a user
    • Read a single setting
    • Upsert a setting (by key in path)
    • Upsert a setting (by key in path)
    • Delete a single setting
    • List User Settings
  • Network Tests
    • List network test reports
    • Create a network test report
    • Get a single network test report
    • Delete a network test report
    • List a user's network test reports
    • Create a network test report for a user
    • Get a single network test report under a user
    • Delete a network test report under a user
    • List network test reports system-wide
    • Get a single network test report (system-wide)
    • Delete a network test report (system-wide)
  • SMS Carriers
    • List SMS carriers
    • Create a custom SMS carrier
    • Read an SMS carrier
    • Update an SMS carrier
    • Delete a custom SMS carrier
  • ipaware
    • allowed-ips
      • List allowed IPs
      • Add or update an allowed IP/CIDR
      • Remove an allowed IP/CIDR
      • Remove an allowed IP/CIDR (POST alias)
    • config
      • Read the full configuration
      • Update configuration keys
      • Read one configuration key
      • Set one configuration key
      • Remove a key override (revert to default)
    • service
      • Restart the service
      • Health check (service → Tomcat AJP chain)
    • diagnostics
      • Full runtime status
      • Prometheus metrics
      • Core fraud-scanner status
    • firewall
      • Firewall status and active blocks
      • Per-IP kernel drop counters
      • Block an IP at the packet level
      • Remove a packet-level block
  • Service Codes
    • Read a Service Code
    • Update a Service Code
    • Delete a Service Code
    • Read a Service Code for a Domain
    • Update a Service Code for a Domain
    • Delete a Service Code for a Domain
    • List Service Codes
    • Create a Service Code
    • Count Service Codes
    • List Service Codes for a Domain
    • Create a Service Code for a Domain
    • Count Service Codes for a Domain
    • List Domain Service Codes
  • Recording Servers
    • List recording servers
    • Create a recording server
    • Get one recording server
    • Update a recording server
    • Delete a recording server
    • List the recording entries on one server
    • Create a recording entry on one server
    • List recording entries
    • Create a recording entry
    • Update a recording entry
    • Delete a recording entry
    • List recording-server enablement per core server
    • Get one core server's recording-server enablement
    • Set which recording servers are enabled on one core server
    • Copy entries from another recording server
    • Poll a sync job
    • Cancel a sync job
  • OAuth Clients
    • List OAuth Clients
    • Create an OAuth Client
    • Count OAuth Clients
    • Read an OAuth Client
    • Update an OAuth Client
    • Delete an OAuth Client
  • OAuth Tokens
    • List Issued Tokens
    • Count Issued Tokens
    • Read an Issued Token
    • Revoke an Issued Token
  • Domain Templates
    • Read domain templates
    • Count domain templates
    • Read a template's variables
    • Count a template's variables
    • Check that a template carries one variable
  • Call Parks
    • Read call parks
    • Create a call park
    • Count call parks
    • Read a domain's call parks
    • Create a call park
    • Count a domain's call parks
    • Read one call park
    • Update a call park
    • Delete a call park
    • List Domain Call Parks
  • Call Queues
    • Count Call Queues
  • NMS Status
    • Read NMS Status Series
    • List NMS Status Metrics
    • List NMS Status Servers
  • Custom Scopes
    • List Custom Scopes
    • Create Custom Scope
    • Count Custom Scopes
    • Read Custom Scope
    • Update Custom Scope
    • Delete Custom Scope
  • Domain Settings
    • System
      • List the system-tier settings
      • Upsert a system setting
      • Read one system setting
      • Upsert one system setting
      • Delete one system setting
    • Reseller
      • List a reseller's settings
      • Upsert a reseller setting
      • Read one reseller setting
      • Upsert one reseller setting
      • Delete one reseller setting
    • Read the generated settings catalog
    • List a domain's effective settings
    • Upsert a domain setting
    • Read one effective setting
    • Upsert one domain setting
    • Delete one domain setting
  • Recording Storage
    • List remote storage services (platform)
    • List a domain's remote storage services
    • Create a remote storage service for a domain
    • Read a remote storage service
    • Update a remote storage service
    • Delete a remote storage service
  • Processes
    • List processes across the cluster
    • List processes on one server
    • Count processes across the cluster
    • List processes, projected to selected fields
  • Perform an action on a user's active call
    POST
  • Schemas
    • Schemas
      • Authentication
      • Address
    • Enums
    • securitySchemes
    • Default Folder
      • Inbox
      • InboxMember
      • AuthRequirement
      • Domain Read - Additional Parameters
      • NdpServerListItem
      • User Read Additions
      • AuthenticationRequired
      • BadRequest
      • RecordNotFound
      • RouteProfile
      • Vcon
      • MfaDeleteRequest
      • MfaEnrollWithTokenRequest
      • MfaEnrollRequest
      • MfaVerifyResponse
      • MfaVerifyRequest
      • GenAuthenticatorRequest
      • BrandAsset
      • Brand
      • InsightAlertResponse
      • ApplicationTokenResponse
      • ApplicationTokenRequest
      • AppinfoR
      • PushR
      • RejectlogR
      • LicenseR
      • BulkTranslationResponse
      • Error
      • TranslationRawRecord
      • HealthResponse
      • TranslationCreateResponse
      • TranslationNamespacesResponse
      • TranslationLocalesResponse
      • CdrUpdatable
      • MasqueradePopNoTargetResponse
      • MasqueradeV2EndResponse
      • MasqueradeV2Response
      • RefreshCookieResponse
      • MeResponse
      • NetsapiensJsResponse
      • RepoDetails
      • RepoRequest
      • CodeApplicationServerDetails
      • CodeApplicationServer
      • CodeApplication
      • AuthenticationRequired1
      • BadRequest1
      • RecordNotFound1
      • EmailTestResponse
      • EmailValidate
      • Avatar
      • OIDCProvider
      • SmsBlock
      • SSOEnroll
      • AbandondedCallStat
      • Phoneconfiguration
      • PhoneConfigBtn
      • QueueStat
      • Auditlog
      • InsightValue
      • Holiday
      • DeviceModelButtonType
      • DeviceModel
      • DeviceImage
      • DeviceProfile
      • DeviceProfileButton
      • Dialpolicy
      • Permission
      • DispositionReason
      • PublicUserInfo
      • RouteConnection
      • Route
      • Presence
      • Dashboard
      • Chart
      • AnswerruleFeatureSimRing
      • ConferenceCDR
      • Conference
      • ConferenceParticipant
      • Dialplan
      • NumberEnabledMap
      • Certficate
      • Start
      • Limit
      • Transcription
      • CallBlocking
      • AnswerruleFeatureWithRemove
      • IotumContact
      • IotumHost
      • RecurringTimeframeHolidayObservance
      • RecurringTimeframeType
      • TimeframeDOW
      • TimeframeHoliday
      • TimeframeSpecificDate
      • RecurringTimeframe
      • RecordingOld
      • DatetimeEnd
      • DatetimeStart
      • StringInteger
      • ConfigDefinition
      • AuthRequestMFA
      • StringDefaultStar
      • MimeTypes
      • MessageType
      • RecordingConfiguration
      • MeetingStatus
      • Template
      • Image
      • JwtRequestSuccess
      • OneZeroDefaultZero
      • OneZeroDefaultOne
      • OneZeroBoolean
      • JwtResponse
      • DeletegateRequest
      • Connection
      • ConnectionExtra
      • DeleteType
      • Timestamp
      • Configuration
      • Meeting
      • SmsNumber
      • AddressCreateReturn
      • BackupResponse
      • Restore
      • MessageSend
      • AddressEndpoint
      • AddressValidate
      • AutoAttendantFailOptions
      • AutoAttendantTierOption
      • AutoAttendantTier
      • AutoAttendant
      • Timerange
      • TtsVoice
      • AgentPath
      • CallqueuePath
      • CallActions
      • DialruleApplication
      • UserNamePath
      • DeviceLegacy
      • Agentlog
      • EmailCreate
      • YesNoStringNoDefault
      • YesNoStringYesDefault
      • UserName
      • DomainNamePath
      • Synchronous
      • Recording
      • ApiKeyAuth
      • SubscriptionModel
      • Subscription
      • DomainName
      • Scopes
      • TimeZone
      • YesNoString
      • DomainBilling
      • User
      • Domain
      • Message
      • Vmailnag
      • Messagesession
      • NdpServer
      • NdpModel
      • NdpPhone
      • CdrU
      • CdrD
      • MediaRequest
      • Audiofile
      • ApiKey
      • Reseller
      • Address
      • AccessToken
      • Timeframe
      • AnswerruleFeature
      • Answerrule
      • Contact
      • Phonenumber
      • DialRule
      • Count
      • CallRequest
      • AuthRequest
      • Site
      • AnswerruleLegacy
      • Agent
      • CallQueue
      • Device
      • UserLegacy
      • DomainLegacy
    • Address
      • UserAddressCreateRequest
      • UserAddressCreateReturn
    • Authentication
      • GenAuthenticatorResponse
    • NMS Status
      • NmsStatusMetric
      • NmsStatusServer
      • NmsStatusMetricSeries
      • NmsStatusSeries
    • Custom Scopes
      • CustomScope
      • CustomScopeModifications
    • CDR (Call History)
      • CdrDBase
      • CdrUBase
      • CdrG
      • CdrGBase
    • LicfConfigApplied
    • ActiveCall
    • ErrorResponse
    • DefaultR
    • SpeechWordR
    • UsersettingValue
    • NetworktestR
    • IpawareError
    • SmscarrierFields
    • ServiceCode
    • Recordingserver
    • OauthClient
    • DomainTemplate
    • Park
    • Department
    • HorizonAccessRule
    • ContactListItem
    • DeviceListItem
    • ConferenceListItem
    • PhonenumberListItem
    • NmsConfig
    • DomainSetting
    • LicfConfig
    • ProcessR
    • DefaultC
    • SpeechWordU
    • UsersettingR
    • NetworktestReport
    • CdrSchedule
    • IpawareValidationError
    • SmscarrierR
    • ServiceCodeCreate
    • RecordingserverWrite
    • OauthClientCreate
    • TemplateVariable
    • ParkWrite
    • SiteWrite
    • HorizonAnalysisDenylist
    • AddressListItem
    • PhoneListItem
    • AttendantListItem
    • DialruleListItem
    • NmsConfigListItem
    • DomainSettingCatalog
    • NmcConfig
    • CountResponse
    • HorizonExtension
    • DefaultU
    • SpeechWordRender
    • UsersettingC
    • CdrScheduleInput
    • IpawareAllowedIpAdd
    • SmscarrierC
    • ServiceCodeKeyedUpdate
    • RecordingCoreserver
    • OauthClientUpdate
    • DomainTemplateProvisionRequest
    • HorizonAnalysisSettings
    • CdrScheduleUpdate
    • ServicecodeListItem
    • ParkListItem
    • ConnectionListItem
    • PushListItem
    • NmsConfigServer
    • DomainSettingCatalogEntry
    • LicfConfigWrite
    • QuotaCreate
    • SuccessResponse
    • SpeechWordUpload
    • UsersettingU
    • SpeechWordBulkRender
    • IpawareAllowedIpRemove
    • SmscarrierPortalR
    • ServiceCodeKeyedDelete
    • Recordingentry
    • OauthClientWithSecret
    • DomainTemplateProvisionResponse
    • HorizonCspCoverage
    • AgentListItem
    • DefaultListItem
    • TimeframeListItem
    • NmsConfigVerify
    • DomainSettingEffective
    • LicfConfigUpdate
    • SpeechWordBulkResult
    • IpawareAllowedIpMutationResult
    • SmscarrierBuiltinU
    • DomainServiceCodeCreate
    • RecordingentryWrite
    • OauthToken
    • DispositionListItem
    • DialpolicyListItem
    • AnswerruleListItem
    • NmsConfigCreate
    • DomainSettingValue
    • LicfConfigServer
    • IpawareAllowEntry
    • SmscarrierCustomU
    • DomainServiceCodeKeyedUpdate
    • RecordingentrySyncRequest
    • HorizonExtensionRuntime
    • ParticipantListItem
    • PermissionListItem
    • MeetingListItem
    • NmsConfigUpdate
    • DomainSettingWrite
    • ArchiveConfig
    • IpawareAllowedIpsList
    • RecordingentrySyncResult
    • HorizonExtensionSettings
    • SpeechwordListItem
    • UsersettingListItem
    • NmsConfigCount
    • ArchiveConfigWrite
    • IpawarePendingChange
    • RecordingentrySyncFailure
    • HorizonExtensionVersion
    • SubscriptionListItem
    • NmsSuccessResponse
    • ArchiveConfigUpdate
    • IpawareConfigState
    • RecordingentrySyncAccepted
    • HorizonReanalyzeEntry
    • NmsErrorResponse
    • RecordingStorage
    • IpawareConfigKeyState
    • RecordingentrySyncJob
    • HorizonReanalyzeResult
    • RecordingStorageWrite
    • IpawareConfigUpdateResult
    • HorizonRulePolicy
    • RecordingStorageUpdate
    • IpawareStatusZ
    • HorizonRulePolicyEntry
    • Quota
    • IpawareBlockEntry
    • QuotaWrite
    • IpawareFirewallState
    • LicfSuccessResponse
    • IpawareFirewallBlockRequest
    • LicfErrorResponse
    • IpawareFirewallUnblockRequest
    • IpawareFirewallOpResult
    • RecordNotFound
    • BadRequest
    • AuthenticationRequired
  1. CDR (Call History)

CdrGBase

Group/site-scoped CDR, base shape (_g), returned for ?group= / ?site= reads. Every read returns these. The expanded shape adds the whole _r row on top -- see the endpoint description for when that happens.

{
    "domain": "string",
    "grp": "string",
    "grp_type": "string",
    "call-direction": 0,
    "call-parent-cdr-id": "string",
    "call-orig-user": "string",
    "call-orig-from-uri": "string",
    "call-orig-from-name": "string",
    "call-orig-to-user": "string",
    "call-orig-request-uri": "string",
    "call-orig-request-user": "string",
    "call-through-user": "string",
    "call-term-user": "string",
    "call-term-to-uri": "string",
    "call-start-datetime": "string",
    "call-answer-datetime": "string",
    "call-disconnect-datetime": "string",
    "call-total-duration-seconds": 0,
    "call-talking-duration-seconds": 0,
    "hide-from-results": 0,
    "call-tag": "string",
    "privacy": "string",
    "call-intelligence-job-id": 0,
    "call-intelligence-percent-positive": "string",
    "call-intelligence-percent-neutral": "string",
    "call-intelligence-percent-negative": "string",
    "ending_sentiment": "string",
    "call-intelligence-topics-top": "string",
    "call-disposition": "string",
    "call-disposition-reason": "string",
    "call-disposition-notes": "string",
    "call-account-code": "string",
    "call-disconnect-reason-text": "string",
    "call-recording-status": "string",
    "call-audio-quality-orig-mos": 0,
    "call-audio-quality-term-mos": 0,
    "call-intelligence-summary": "string",
    "call-last-updated-datetime": "2019-08-24T14:15:22.123Z",
    "call-term-to-name": "string",
    "call-through-name": "string",
    "is-trace-expected": true,
    "prefilled-transcription-api": "string"
}
Built with