CallQueueStatisticsResult

{
    "calls-total-count": 155,
    "calls-answered-count": 131,
    "calls-presented-count": 150,
    "calls-presented-adjusted-count": 146,
    "calls-abandoned-count": 11,
    "calls-abandoned-adjusted-count": 7,
    "calls-abandoned-rate": 7.33,
    "calls-abandoned-adjusted-rate": 4.79,
    "calls-service-level-percent": 81.29,
    "calls-presented-percent": 96.77,
    "calls-voicemailed-count": 6,
    "calls-forwarded-count": 4,
    "calls-assisted-count": 9,
    "calls-callback-requests-count": 3,
    "calls-talking-avg-duration-minutes": 3.42,
    "calls-talking-duration-minutes": 448.45,
    "calls-handling-avg-duration-minutes": 4.38,
    "calls-holding-avg-duration-seconds": 12.5,
    "calls-queueing-avg-duration-seconds": 27.5,
    "calls-after-call-work-avg-duration-seconds": 0.3,
    "name": "Support Line",
    "sms-conversations-count": 4,
    "sms-handling-avg-duration-seconds": 95
}