1. Custom
NetSapiens API v2
  • Version
    • Get API version
      GET
    • Check API health
      GET
  • Authentication
    • Access Token (Oauth - Username/Password)
      • Get access token
      • Get JWT from OAuth grant
      • Link SSO identity to user
    • API Key (Machine 2 Machine)
      • List API keys
      • Get your API key
      • Create API key
      • Update API key
      • Revoke API key
      • Get API key
    • JWT (JSON Web Token)
      • Create JWT
      • Revoke JWTs
      • Revoke current JWT
      • Read current JWT
      • Generate short-lived application JWT
    • NetsapiensJs Auth
      • MFA
        • Generate MFA authenticator secret
        • Verify MFA passcode
        • Enroll in MFA with username and password
        • Enroll in MFA with access token
        • Remove MFA enrollment
      • Refresh session tokens
      • Start OIDC login
    • Masquerade
  • Resellers
    • List territories
      GET
    • Create territory
      POST
    • Count territories
      GET
    • Update territory
      PUT
    • Delete territory
      DELETE
    • Read territory
      GET
  • Phone Numbers
    • destination-application mappings and parameter parsing
    • List phone numbers
    • Create phone number
    • Count phone numbers
    • List phone numbers in all domains
    • Count phone numbers in all domains
    • Delete phone number
    • Update phone number
    • Read phone number
    • List phone numbers (short)
    • Update phone number by body
  • Phones/Macs
    • Supported Models and Servers
      • Create core server
      • Read NDP connection config
      • Update core server
      • Delete core server
      • Create device model
      • Read device model
      • Update device model
      • Delete device model
      • List device model overrides
      • Create device model override
      • Read raw device model overrides
      • Replace raw device model overrides
      • Delete raw device model overrides
      • Read device model override
      • Update device model override
      • Delete device model override
      • List device models
      • List core servers
      • Read core server
    • Phone Configurations
    • Provisioning Defaults
      • List domains with provisioning defaults
      • List sites with provisioning defaults
      • List brand defaults
      • Create brand default
      • List brands with defaults
      • List defaults for brand
      • Create default for brand
      • List defaults for brand and server
      • Read brand default
      • Update brand default
      • Delete brand default
      • List domain provisioning defaults
      • Create domain provisioning option
      • List domain provisioning defaults for server
      • Read raw domain provisioning defaults
      • Replace raw domain provisioning defaults
      • Delete raw domain provisioning defaults
      • Read domain provisioning option
      • Update domain provisioning option
      • Delete domain provisioning option
      • List site provisioning defaults
      • Create site provisioning option
      • List site provisioning defaults for server
      • Read raw site provisioning defaults
      • Replace raw site provisioning defaults
      • Delete raw site provisioning defaults
      • Read site provisioning option
      • Update site provisioning option
      • Delete site provisioning option
    • List phones
    • Count phones
    • List phones in domain
    • Read phone
    • Read phone in domain
    • Add phone
    • Add phone in domain
    • Update phone
    • Update phone in domain
    • Delete phone
    • Delete phone in domain
    • Read phone configuration file in domain
    • Read phone configuration file
    • Count phones in domain
    • List phone summaries
    • List phone summaries in domain
  • SnapBuilder
    • Phone Templates
      • Read Phone Templates available to a Domain
      • Read Specific Phone Templates by name
      • Count Phone Templates for a Domain
      • Create Phone Template in domain
      • Update Phone Template in domain
      • Delete Phone Template in domain
    • List device profiles
    • Count Device Profiles
    • Read a device profile
    • Count Phone Configurations in a Domain
    • Get Phone Configuration for specific Mac
    • Create Phone Configuration for Specific Mac Address
    • Update Phone Configuration for Specific Mac Address
    • Delete Phone Configuration for Specific Mac Address
    • Create a device profile
    • Update a device profile
    • Delete a device profile
  • Event Subscriptions
    • List event subscriptions
    • List domain event subscriptions
    • Read event subscription
    • Create event subscription
    • Update event subscription
    • Update domain event subscription
    • Delete event subscription
    • Delete domain event subscription
    • Create domain event subscription
    • List domain event subscription summaries
  • Domains
    • Domain Templating
      • Create a Domain Template
      • Create a Domain From Template
    • Create domain
    • List domains
    • Count domains
    • Read domain
    • Update domain
    • Delete domain
    • Read domain billing summary
    • Check domain exists
    • Read domain SIP servers
  • Users
    • Get Users in Domain
    • Count users
    • List users
    • Create user
    • Delete user
    • Update user
    • Read user
    • Read my user
    • List domain directory
    • List users (older path)
  • Devices
    • List user devices
    • Count domain devices
    • Count territory devices
    • Count user devices
    • Count domain devices by name
    • Create user device
    • Update user device
    • Delete user device
    • Read user device
    • List domain devices
    • List devices
    • Read device profile image
    • Read domain device
    • List territory devices
    • Reboot user device
    • Reboot domain device
    • Reboot domain devices in bulk
    • List domain device summaries
    • List user device summaries
  • Sites
    • List site summaries
    • List sites
    • Count sites
    • Create site
    • Update site
    • Read site
    • Delete site
  • Call Center
    • Callqueues
      • List call queues
      • Create call queue
      • Update call queue
      • Delete call queue
      • Read call queue
      • List call queue summaries
      • Count call queues in domain
      • Count call queues across domains
    • Agents
      • List agents in call queue
      • Count agents in call queue
      • List agents in domain
      • Read agent in call queue
      • Add agent to call queue
      • Update agent in call queue
      • Remove agent from call queue
      • Count agents in domain
      • List agent summaries in domain
      • List agent summaries in call queue
    • Agent Actions
      • Read agent status
      • Set agent offline
      • Log agent in
      • Log agent out
      • Set agent to single call mode
      • Set agent offline reason
    • QueuedCalls
      • List queued calls
      • Add callback to call queue
      • Prioritize queued call
    • Statistics
      • Get Callqueue Statistics for a Specific Queue
      • Get Callqueue Statistics for all Queues Aggregated
      • Get Callqueue Statistics for all Queues by Queue
      • Get Agent Statistics for all Queues by Agent
      • Get Agent Statistics for Single Queues by Agent
      • Get Agent Statistics for Single Agent
      • Get DNIS Statistics for all Queues
      • Get DNIS Statistics for Single Queue
      • Get Agent Log
      • Send Call Center Email Report
      • Get Abandoned Calls for all Queues
      • Get Abandoned Calls for a Specific Queue
    • Call Dispositions
      • Read Call Dispostions
      • Create Call Disposition in Domain
      • List Domain Dispositions
  • Answer Rules
    • List answer rules
    • Count answer rules
    • Read answer rule
    • Create answer rule
    • Delete answer rule
    • Update answer rule
    • Reorder answer rules
    • List answer rule summaries
  • Dialrule
    • List dial rules in dial plan
    • Create dial rule
    • Count dial rules in dial plan
    • Read dial rule
    • Update dial rule
    • Delete dial rule
    • List dial plans
    • Create dial plan with domain in body
    • Create dial plan in domain
    • Update dial plan
    • Delete dial plan
    • Count dial plans
    • List dial rule summaries in dial plan
    • Read admin-only dial plan
    • Create admin-only dial plan
    • Update admin-only dial plan
    • Delete admin-only dial plan
    • List dial rules in admin-only dial plan
    • Create dial rule in admin-only dial plan
    • Count dial rules in admin-only dial plan
    • Read dial rule in admin-only dial plan
    • Update dial rule in admin-only dial plan
    • Delete dial rule in admin-only dial plan
    • List dial plans in domain
    • Count dial plans in domain
    • Read dial plan
    • List dial plan summaries
    • List dial rule summaries in admin-only dial plan
  • Call Blocking
    • Read domain blocked numbers
    • Add domain blocked numbers
    • Remove domain blocked numbers
    • Read user blocked numbers
    • Add user blocked numbers
    • Remove user blocked numbers
  • Auto Attendant
    • Create auto attendant
    • List auto attendants in domain
    • Read auto attendant
    • Update auto attendant
    • Delete auto attendant
    • Count auto attendants in domain
    • List auto attendants with list access
  • Media
    • Voicemail
      • List voicemail in folder
      • Count voicemail in folder
      • Read voicemail message
      • Save voicemail message
      • Forward voicemail message
      • Delete voicemail message
      • Play voicemail
    • Greetings
      • List user greetings
      • Count user greetings
      • Read user greeting
      • Delete user greeting
      • Create user greeting
      • Update user greeting
      • Play greeting
    • Music on Hold
      • Domain
        • List domain MoH files
        • Count domain MoH files
        • Reorder domain MoH files
        • Delete domain MoH file
        • Read domain MoH file
        • Create domain MoH file
        • Update domain MoH file
        • Play domain MoH file
      • User
        • List user MoH files
        • Count user MoH files
        • Reorder user MoH files
        • Delete user MoH file
        • Read user MoH file
        • Create user MoH file
        • Update user MoH file
        • Play user MoH file
    • Hold Messages
      • Domain
        • List domain hold messages
        • Count domain hold messages
        • Create domain hold message
        • Update domain hold message
        • Reorder domain hold messages
        • Delete domain hold message
        • Read domain hold message
        • Play domain hold message
      • User
        • List user hold messages
        • Count user hold messages
        • Create user hold message
        • Update user hold message
        • Reorder user hold messages
        • Delete user hold message
        • Read user hold message
        • Play user hold message
    • Text to Speech
      • List text-to-speech voices
      • Synthesize speech
      • Synthesize speech with query string
  • CDR (Call History)
    • CDR (Call History)
    • List CDRs
    • List domain CDRs
    • List user CDRs
    • Count CDRs
    • Count domain CDRs
    • Count user CDRs
    • Read CDR
    • Update CDR
    • Read domain CDR
    • Update domain CDR
    • Read user CDR
    • Update user CDR
    • Read domain CDR statistics
    • Read CDR statistics
    • Rank domains by call volume
    • Read domain call quality
    • Read call quality
  • CDR Schedule
    • Count domain CDR schedules
    • List domain CDR schedules
    • Create domain CDR schedule
    • Update domain CDR schedule
    • Delete domain CDR schedule
    • Read domain CDR schedule
    • Count reseller CDR schedules
    • Count domain CDR schedules by name
    • List CDR schedules
    • Create CDR schedule
    • Read CDR schedule
    • Update CDR schedule
    • Delete CDR schedule
    • Read reseller CDR schedule
    • Update reseller CDR schedule
    • Delete reseller CDR schedule
    • List reseller CDR schedules
    • Create reseller CDR schedule
    • Count CDR schedules
    • List CDR schedule names
    • List domain CDR schedule names
    • List reseller CDR schedule names
  • Call Traces & Cradle to Grave
    • Get call trace by CDR ID
    • Get cradle to grave by CDR ID
    • Share call trace by CDR ID
    • Share call trace
    • Share call trace without domain
    • Get call trace by CDR ID in domain
    • Get call trace by CDR ID without domain
    • Export call trace
    • Export call trace in domain
    • Export call trace by link
    • Export call trace in domain by link
    • Download shared call trace as text
    • Revoke call trace share
    • Revoke call trace share in domain
    • Get call trace
    • Inject event into call trace
  • Transcriptions & Sentiment
    • Read Transcription for Specific Call
  • Calls (live/active calls)
    • List active calls in domain
    • Read active call in domain
    • Count active calls in domain
    • List user active calls
    • Read user active call
    • Create call
    • Disconnect call
    • Transfer call peer
    • Transfer call
    • Answer call
    • Hold call
    • Resume held call
    • Reject call
    • Report concurrent calls
    • List active call history for domain
    • List active call history
    • Run call action
  • Contacts
    • Shared Contacts
      • Count shared contacts
      • Delete shared contacts by name
      • List shared contacts
      • Create shared contact
      • Read shared contact
      • Update shared contact
      • Delete shared contact
      • List shared contacts (reduced)
    • List user contact groups
    • Delete user contacts by name
    • List user contacts
    • Create user contact
    • Read user contact
    • Update user contact
    • Delete user contact
    • Count user contacts
    • List user contacts (reduced)
  • Addresses
    • Get Addresses for Domain
    • Create Address for Domain
    • Validate Address
    • Update Address for Domain
    • Delete Address For Domain
    • Update Address for User
    • Get Address Using Address ID
    • Update Address Endpoint
    • Delete Address Endpoint
    • Create Address for User
    • Get Addresses for User
    • Delete Address For User
    • Create Address Endpoint
    • Get Address Endpoints for a Domain
    • Count Domain Addresses
    • List Domain Addresses
    • List User Addresses
  • Voicemail Reminders
    • Read voicemail reminders
    • Count voicemail reminders
    • Delete voicemail reminders
    • Create voicemail reminders
    • Update voicemail reminders
  • Dial Permisions
    • List dial policies
    • Count dial policies
    • Read dial policy
    • List domain dial policies
    • Read domain dial policy
    • List shared dial policy rules
    • List domain dial policy rules
    • Read shared dial policy rule
    • Read domain dial policy rule
    • Create dial policy
    • Update shared dial policy
    • Update domain dial policy
    • Create shared dial policy rule
    • Create domain dial policy rule
    • Update shared dial policy rule
    • Update domain dial policy rule
    • Delete shared dial policy rule
    • Delete domain dial policy rule
    • Delete shared dial policy
    • Delete domain dial policy
    • List domain dial policies, reduced
    • List domain dial policy rules, reduced
    • Create domain dial policy
  • Messages
    • SMS Block
      • Read SMS Blocks for Domain
      • Read SMS Blocks for all Domains
      • Update SMS Block for Domain
      • Delete/Deactivate SMS Block for Domain
      • Add SMS Blocks for Domain
    • Get Messagesessions for Domain
    • Start a new Message Session
    • Get Messagesessions for User
    • Get Messages for Messagesession
    • Send a message (Chat)
    • Send a message (Group Chat)
    • Send a message (Media Chat)
    • Send a message (SMS)
    • Send a message (Group SMS)
    • Send a message (MMS)
    • Update Messagesession (Participants)
    • Update Messagesession (Session Name)
    • Update Messagesession (Leave)
    • Delete Messagesession
    • Add Participant to Messagesession
    • Remove Participant from Messagesession
    • Create a message session
    • Send a message (Group Chat)
    • Send a message (Media Chat)
    • Send a message (SMS)
    • Send a message (Group SMS)
    • Send a message (MMS)
    • Update Messagesession (Session Name)
  • SMS Numbers
    • Get SMS Numbers for Domain
    • Read SMS number
    • Count domain SMS numbers
    • List domain SMS numbers
    • Create SMS number
    • List SMS numbers
    • Update SMS number
    • Delete SMS number
    • List user SMS numbers
    • Count user SMS numbers
  • Recordings
    • Get Specific Recording by Callid for User
    • Get Specific Recording by Callid for Domain
    • Play Recording
  • Email
    • Send Email using Template
    • Validate SMTP creds and Send Test Email
    • Send Call Center Email Report
  • Connections
    • Read domain connection
    • List domain connections
    • Delete domain connection
    • Update domain connection
    • Create domain connection
    • Create connection
    • List connections
    • Read connection
    • Update connection
    • Delete connection
    • Count connections
    • List domain connections, reduced
  • Routes
    • List routes
    • Count routes
    • List route connections
    • Count route connections
    • Create route
    • Create route connection
    • Update route
    • Update route connection
    • Delete route
    • Delete route connection
    • List route connections
  • Route Profiles
    • List domain route profiles
    • Create domain route profile
    • Read domain route profile
    • Update domain route profile
    • Delete domain route profile
    • List route profiles
    • Read route profile
    • Update route profile
    • Delete route profile
  • Meetings
    • Event Logs
      • Log meeting event
      • Read meeting events
    • Iotum
      • List video service resellers
      • Read video host for user
      • List video hosts in domain
      • List video conferences for user
      • List video contacts for user
      • Read domain video account
      • List domain video subscriptions
      • List available video products
      • Create video host for user
      • Add video contacts for user
      • Create video subscription
      • Update domain video account
      • Update domain video plans
      • Update video host for user
      • Cancel video subscription
      • Delete video host for user
      • Create domain video account
      • Start ad hoc video conference
      • Delete domain video account
      • Read video subscription
      • Read video host for user
      • List video contacts for user
    • Read meeting by registration ID
    • Reserve meeting ID (alias)
    • Read meeting (instance path)
    • Read meeting as attendee
    • Update meeting attendee
    • Create video join token
    • Read recording playback token
    • Create meeting with ID
    • Read meeting
    • Create meeting
    • List meetings for user
    • Count meetings in domain
    • Count meeting
    • Register for meeting
    • Update meeting
    • Delete meeting
    • Reserve meeting ID
    • List meetings for user (identity only)
  • Backup & Restore
    • List domain restore points
    • Restore domain from backup by path
    • Back up domain
    • Start full system backup
    • List restore points
    • Restore domain from backup
  • Configs
    • Configurations
      • NS Configs
      • NMS Configs
        • List NMS configuration entries
        • Create NMS configuration entry
        • Count NMS configuration entries
        • List NMS configuration key names
        • List NMS configuration servers
        • Read NMS configuration entry
        • Update NMS configuration entry
        • Delete NMS configuration entry
      • LiCf Configs
        • List recording configuration entries
        • Create recording configuration entry
        • List recording configuration servers
        • Read recording configuration entry
        • Update recording configuration entry
        • Delete recording configuration entry
        • List media converter configuration entries
        • Create media converter configuration entry
        • List media converter configuration servers
        • Read media converter configuration entry
        • Update media converter configuration entry
        • Delete media converter configuration entry
        • List archive policies
        • Create archive policy
        • Read archive policy
        • Update archive policy
        • Delete archive policy
      • NDP Configs
        • List NDP configuration entries
        • Create NDP configuration entry
        • List NDP configuration servers
        • Read NDP configuration entry
        • Update NDP configuration entry
        • Delete NDP configuration entry
      • Read configuration
      • List configurations
      • Count configurations
      • Create configuration
      • Update configuration
      • Delete configuration
    • Configuration Definitions
      • List configuration definitions
      • Create configuration definition
      • Read configuration definition
      • Update configuration definition
      • Delete configuration definition
  • Images
    • Read image
    • Create Image from Upload (JSON + Base64 File)
    • Delete image
    • Update Image from Upload (Multipart/Mixed Post)
    • Create image
    • Update image
  • Templates
    • Read template
    • Create Template from Upload (JSON + Base64 File)
    • Delete template
    • Create template
    • Update Template from Upload (JSON + Base64 File)
    • Update template
  • Timeframes
    • Domain (Shared)
      • Always
      • Specific Dates
      • Days of Week
      • Holiday
      • Custom
        • Add entries to domain time frame
          POST
        • Delete domain time frame
          DELETE
        • Create domain time frame
          POST
        • Update domain time frame
          PUT
      • Count domain time frames
        GET
      • List domain time frames
        GET
      • Read domain time frame
        GET
      • List domain time frame names
        GET
    • User
      • Always
      • Specific Dates
      • Days of Week
      • Holiday
      • Custom
        • Add entries to user time frame
        • Delete user time frame
        • Create user time frame
        • Update user time frame
      • List user time frames
      • Read user time frame
      • List user time frame names
    • Holiday Information
      • List holiday countries
      • List holiday regions
      • List holidays by country
      • List holidays by country and region
  • Firebase
    • Read firebase service accounts
    • Add firebase service account
  • SSL Certificates
    • List SSL certificates
    • Read SSL certificate
    • Create SSL certificate
    • Update SSL certificate
    • Delete SSL certificate
    • Count SSL certificates
    • Validate certificate hostnames
  • Code Management
    • List cluster servers
    • List installed packages across cluster
    • List installed packages on server
    • Refresh package lists on receiving server
    • List repositories on server
    • Add repository version
    • Install packages on server
    • Upgrade all packages on server
    • Remove unused packages on server
    • Remove repository version
    • Refresh package lists on server
  • iNSight
    • Query Healthcheck Data from iNSight
    • Query Data from iNSight for alerts
    • Query Healthcheck Data from iNSight
  • Conference
    • Conferences
      • List conferences in domain
      • Read conference
      • Count conferences in domain
      • List conference session summaries
      • Create conference
      • Update conference
      • Delete conference
      • List domain conferences, reduced
    • Participants
      • List conference participants
      • Add conference participant
      • Update conference participant
      • Remove conference participant
      • Read conference participant
      • List conference participants, reduced
  • Charts
    • Count charts
    • List charts
    • Read charts
    • Create chart
    • Update chart
    • Delete chart
  • Dashboards
    • Count user dashboards
    • List user dashboards
    • Read dashboards
    • Create dashboard
    • Update dashboard
    • Delete dashboard
  • Quotas
    • Read domain recording quota
    • List reseller recording quotas
    • Count domain recording quotas
    • Count reseller recording quotas
    • Count recording quotas
    • Create domain recording quota
    • Update domain recording quota
    • Delete domain recording quota
    • List recording quotas
    • Create recording quota
    • Read recording quota
    • Update recording quota
    • Delete recording quota
    • Create reseller recording quota
    • Read reseller recording quota
    • Update reseller recording quota
    • Delete reseller recording quota
  • Departments
    • List departments (list suffix)
    • List departments
    • Count departments
    • Read department
  • Presence
    • List Presence in a Domain
    • List Presence in a Department
  • Audit Log
    • List audit log entries
  • Access Log
    • Read Accesslog
  • Avatars
    • Generic
      • List generic avatars
      • Add generic avatar using PUT
      • Add generic avatar
      • Delete generic avatar
    • Replace user avatar
    • Read user avatar by filename
    • Delete user avatar by filename
    • Read user avatar
    • Count user avatars
    • Replace user contact avatar
    • Replace shared contact avatar
    • Upload user avatar
    • Upload user contact avatar
    • Upload shared contact avatar
    • Delete user avatar
    • Read user contact avatar
    • Delete user contact avatar
    • Read shared contact avatar
    • Delete shared contact avatar
    • Read user contact avatar by filename
    • Delete user contact avatar by filename
    • Read shared contact avatar by filename
    • Delete shared contact avatar by filename
    • Read avatar image
    • Read avatar image by size
  • Translations
    • Get Available Locales
    • Get Available Namespaces
    • Get All Translations for Locale
    • Get Translations for Locale and Namespace
    • Get All Translations (Raw Database Data)
    • Create Translation(s)
    • Update Translation(s)
    • Delete Translation(s)
    • Sync Filesystem
  • License
    • List licenses
    • List licenses for a server
  • Reject Log
    • List rejected SIP requests
    • List rejected SIP requests for a specific host
  • Push Notifications
    • List platform push devices
    • List push registrations
    • List domain push registrations
    • List user push registrations
    • Register push device for user
    • Update push registration for user
    • Unregister push device for user
    • Register push device
    • Update push registration
    • Unregister push device
    • Register push device in domain
    • Update push registration in domain
    • Unregister push device in domain
    • List domain push devices
    • List user push devices
  • App Info
    • List element domain records
  • Brands
    • Global
      • List all brands
    • Reseller
      • List reseller brand summaries
      • List reseller brands
      • List reseller brand summaries for hostname
      • List reseller brands for hostname
      • Read active reseller brand for hostname
      • Read reseller brand
      • Create reseller brand
      • Update reseller brand
      • Delete reseller brand
      • Copy reseller brand
    • Domain
      • List domain brand summaries
      • List domain brands
      • Create domain brand
      • List domain brand summaries for hostname
      • List domain brands for hostname
      • Read active domain brand for hostname
      • Read domain brand
      • Update domain brand
      • Delete domain brand
      • Copy domain brand
  • Brand Assets
    • Reseller
      • List reseller brand assets
      • Create reseller brand asset
      • Read reseller brand asset
      • Update reseller brand asset
      • Delete reseller brand asset
      • Download reseller brand asset
    • Domain
      • List domain brand assets
      • Create domain brand asset
      • Read domain brand asset
      • Update domain brand asset
      • Delete domain brand asset
      • Download domain brand asset
  • vCon
    • Read the vCon for a parent cdr_id (domain-scoped)
    • Read the vCon for a parent cdr_id, scoped to a specific user
  • Phones
    • Macs
      • Supported Models and Servers
  • Horizon SDK
    • UIExtensions
      • Runtime projection — what should this browser execute
      • List manageable extensions
      • Register an extension
      • Get one extension
      • Update an extension
      • Delete an extension
      • List access rules
      • Create an access rule
      • Update an access rule
      • Delete an access rule
      • Verification history (read-only)
      • Read platform-global SDK settings
      • Update platform-global SDK settings
      • Re-judge stored versions against the current ruleset
      • Deploy a bundle — fetch, verify, promote
  • Inboxes
    • Get Inboxes in Domain
    • Get Single Inbox
    • Get Inboxes a User is a Member of
    • Create Inbox
    • Update Inbox
    • Delete Inbox
    • Get Members in an Inbox
    • Add Member to Inbox
    • Update Member in Inbox
    • Remove Member from Inbox
  • Defaults
    • Update domain default
    • Delete domain default
    • Update reseller default
    • Delete reseller default
    • List defaults
    • Create default
    • Update default
    • Delete default
    • List defaultable objects
    • List defaultable fields
    • List domain defaults
    • Create domain default
    • List reseller defaults
    • Create reseller default
    • List domain default summaries
  • Speech Words
    • List system speech word names
    • List system speech words
    • Read system speech word
    • Create or update system speech word
    • Download system speech word audio
    • Render system speech word with text to speech
    • Upload system speech word audio
    • List domain speech words
    • Read domain speech word
    • Create or update domain speech word
    • Delete domain speech word override
    • Download domain speech word audio
    • Render domain speech word with text to speech
    • Upload domain speech word audio
    • Play system speech word from signed link
    • Render system speech words in bulk
    • Play domain speech word from signed link
    • Render domain speech words in bulk
    • List domain speech word names
  • User Settings
    • List user settings
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    • Create or update user setting by name
    • Delete user setting
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  • Network Tests
    • List domain network test reports
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    • List SMS carriers
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    • Count recording servers
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    • Read entry copy job
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    • List OAuth Clients
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    • List Issued Tokens
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    • Read an Issued Token
    • Revoke an Issued Token
  • Domain Templates
    • Read domain templates
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    • Read a template's variables
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  • Call Parks
    • List call parks across domains
    • Create call park, domain in body
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    • List domain call park summaries
  • Call Queues
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    • Read NMS Status Series
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  • Custom Scopes
    • List Custom Scopes
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  • Domain Settings
    • System
      • List system settings
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      • List reseller settings
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      • Delete reseller setting
    • Read settings catalog
    • List domain settings
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    • Read domain setting
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    • Delete domain setting
  • Recording Storage
    • List remote storage services (platform)
    • List a domain's remote storage services
    • Create a remote storage service for a domain
    • Read a remote storage service
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  • Processes
    • List processes across the cluster
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    • Count processes across the cluster
    • List processes, projected to selected fields
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    • List controllable services
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  • Schemas
    • Schemas
      • Authentication
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    • Default Folder
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      • GreetingCreateBase64
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      • VoicemailMessage
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      • DefaultRecord
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      • CdrUpdatable
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      • RefreshCookieResponse
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      • PackageRepository
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      • Chart
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      • Start
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      • Limit
      • Transcription
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      • CallBlocking
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      • AnswerruleFeatureWithRemove
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      • TimeframeConvertType
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      • RecordingOld
      • TimeframeReadResponse
      • DatetimeEnd
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      • MohFile
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      • DeleteType
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    • NDP Endpoints Server (API-3162)
      • NdpCoreServerUpdate
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    • RecordNotFound
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  1. Custom

Update domain time frame

PUT
/domains/{domain}/timeframes/{id}
Last modified:2026-09-28 00:10:02
OperationId:UpdateTimeframeDomain
Changes a time frame: converts its type, updates some entries, or replaces them all. Requires Site Manager, Office Manager, Reseller, or Super User. A Basic User can read shared time frames but gets 403 on a write.
The call waits up to 10 seconds for the change and answers 200 with the time frame, except a type conversion, which answers 202 as soon as it is published.
Convert type. Send timeframe-type with a type other than the current one. Converting to custom keeps every entry; converting an always time frame to custom removes its all-day range, so it starts empty. Converting to any other type deletes every entry; send the new type's array in the same request to fill it. A custom time frame cannot be converted, and the request is treated as an update.
Update entries. Send update-only=yes with the entries to change, each with its timeframe-id. An entry without an ID is created. Nothing is deleted. For a holiday, only its hours, observance options, workweek, and recurrence change; delete it and add the new one to change the holiday itself.
Replace entries. Without update-only, every entry you do not list by timeframe-id is deleted, including every entry of a kind whose array you leave out. Listed entries are updated, and entries without an ID are created.
Days of week. A days of week time frame holds 1 entry: send exactly 1. More than 1 returns 400.
The name cannot be changed. An always time frame has nothing to update; sending timeframe-type=always to one does nothing and answers 202.
Every entry is checked before anything is published, so a 400 changes nothing. An ID that does not exist, or that belongs to another owner than the path, returns 404. A holiday date that has already passed returns 400.

Request

Authorization
Bearer Token
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
or
Path Params

Body Params application/json

Examples

Responses

🟢200OK
application/json
The time frame after the change.
Bodyapplication/json

🟠400Bad Request
🟠401Authentication Required
🟠404Record not found
🟢202Accepted
🟠403Forbidden
Request Request Example
Shell
JavaScript
Java
Swift
cURL
curl --location --request PUT 'https://awqacore01.crexendocloud.com/ns-api/v2/domains/example.com/timeframes/94d4b86a0e8bedd0bb61feaa0aa0a4db' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '{
    "timeframe-type": "custom"
}'
Response Response Example
200 - Replace days of week
The time frame after the change.
{
    "timeframe-id": "94d4b86a0e8bedd0bb61feaa0aa0a4db",
    "timeframe-name": "Business Hours",
    "user": "*",
    "domain": "example.com",
    "timeframe-type": "days-of-week",
    "timeframe-days-of-week-array": [
        {
            "timeframe-id": "66f6c1a2b3d4e",
            "ordinal-order": 0,
            "timeframe-weekly-sunday-begin-time-1": "",
            "timeframe-weekly-sunday-end-time-1": "",
            "timeframe-weekly-sunday-begin-time-2": "",
            "timeframe-weekly-sunday-end-time-2": "",
            "timeframe-weekly-monday-begin-time-1": "0800",
            "timeframe-weekly-monday-end-time-1": "1700",
            "timeframe-weekly-monday-begin-time-2": "",
            "timeframe-weekly-monday-end-time-2": "",
            "timeframe-weekly-tuesday-begin-time-1": "0800",
            "timeframe-weekly-tuesday-end-time-1": "1700",
            "timeframe-weekly-tuesday-begin-time-2": "",
            "timeframe-weekly-tuesday-end-time-2": "",
            "timeframe-weekly-wednesday-begin-time-1": "0800",
            "timeframe-weekly-wednesday-end-time-1": "1700",
            "timeframe-weekly-wednesday-begin-time-2": "",
            "timeframe-weekly-wednesday-end-time-2": "",
            "timeframe-weekly-thursday-begin-time-1": "0800",
            "timeframe-weekly-thursday-end-time-1": "1700",
            "timeframe-weekly-thursday-begin-time-2": "",
            "timeframe-weekly-thursday-end-time-2": "",
            "timeframe-weekly-friday-begin-time-1": "0800",
            "timeframe-weekly-friday-end-time-1": "1500",
            "timeframe-weekly-friday-begin-time-2": "",
            "timeframe-weekly-friday-end-time-2": "",
            "timeframe-weekly-saturday-begin-time-1": "",
            "timeframe-weekly-saturday-end-time-1": "",
            "timeframe-weekly-saturday-begin-time-2": "",
            "timeframe-weekly-saturday-end-time-2": "",
            "timeframe-recurrence-type": "weekly",
            "timeframe-recurrence-begin-date": "20260901",
            "timeframe-recurrence-custom-interval": "",
            "timeframe-recurrence-custom-interval-count": "",
            "timeframe-recurrence-custom-interval-option": "",
            "timeframe-recurrence-end-option": "never",
            "timeframe-recurrence-end-date": "",
            "domain": "example.com",
            "timeframe-next-observance-datetime": [
                1790467200,
                1791072000,
                1791676800,
                1792281600,
                1792886400
            ],
            "timeframe-next-observance-datetime-array": [
                "2026-09-27T00:00:00+00:00",
                "2026-10-04T00:00:00+00:00",
                "2026-10-11T00:00:00+00:00",
                "2026-10-18T00:00:00+00:00",
                "2026-10-25T00:00:00+00:00"
            ],
            "timeframe-expiry-datetime-utc": null
        }
    ],
    "end_on": "",
    "timeframe-end-date": null
}
Modified at 2026-09-28 00:10:02
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