Read the vCon for a parent cdr_id (domain-scoped)

GET

/domains/{domain}/vcon/{cdr_id}

Last modified:2026-05-11 21:32:19

OperationId:getDomainVcon

Aggregates every CDR leg sharing the parent cdr_id from the
{YYYYMM}_r reporting table, along with recordings, transcript
segments, sentiment, AI summary and the subscriber profiles
of every internal party, and returns one vCon document.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200

application/json

vCon document

Bodyapplication/json

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//vcon/?yyyymm=202605' \
--header 'Authorization: Bearer <token>'

Response Example

{
    "uuid": "018f7a2c-4e89-8b3a-9c1d-3a4f7e8b9c2d",
    "created_at": "2026-05-11T14:39:42Z",
    "updated_at": "2026-05-11T14:41:18Z",
    "subject": "Customer called regarding a duplicate charge on her credit card.",
    "redacted": {},
    "appended": {},
    "group": [],
    "parties": [
        {
            "role": "customer",
            "tel": "+14155550182",
            "name": "Sarah Mitchell",
            "meta": {
                "ip": "203.0.113.10"
            }
        },
        {
            "role": "agent",
            "sip": "sip:1001@example.com",
            "name": "Kevin Tran",
            "mailto": "kevin.tran@example.com",
            "meta": {
                "extension": "1001",
                "user_id": "1001@example.com",
                "department": "Tier 1 Support",
                "ip": "198.51.100.42"
            }
        },
        {
            "role": "agent",
            "sip": "sip:1042@example.com",
            "name": "Maria Lopez",
            "mailto": "maria.lopez@example.com",
            "meta": {
                "extension": "1042",
                "user_id": "1042@example.com",
                "department": "Billing"
            }
        }
    ],
    "dialog": [
        {
            "type": "recording",
            "start": "2026-05-11T14:32:18Z",
            "duration": 187.4,
            "parties": [
                0,
                1
            ],
            "mediatype": "audio/wav",
            "filename": "leg1.wav",
            "url": "https://api.example.com/LiCf/playback.php?submit=PLAY&accel=...",
            "meta": {
                "sip_call_id": "f8d3a2c1-9e7b-4d6f-8a5c-3b2e1d9f7a6c@sip.example",
                "from_uri": "sip:+14155550182@gateway.example",
                "to_uri": "sip:queue-support@example.com"
            }
        },
        {
            "type": "transfer",
            "start": "2026-05-11T14:35:25Z",
            "parties": [
                0,
                1,
                2
            ],
            "meta": {
                "transfer_type": "attended_transfer",
                "refer_to": "sip:1042@example.com",
                "replaces_dialog": "f8d3a2c1-9e7b-4d6f-8a5c-3b2e1d9f7a6c@sip.example",
                "new_call_id": "a4b9c7d1-5f6e-4a3b-9c8d-2e1f0a9b8c7d@sip.example"
            }
        },
        {
            "type": "recording",
            "start": "2026-05-11T14:35:32Z",
            "duration": 245.8,
            "parties": [
                0,
                2
            ],
            "mediatype": "audio/wav",
            "filename": "leg2.wav",
            "url": "https://api.example.com/LiCf/playback.php?submit=PLAY&accel=..."
        }
    ],
    "analysis": [
        {
            "type": "transcript",
            "dialog": [
                0,
                1
            ],
            "mediatype": "application/json",
            "body": {
                "diarized": true,
                "segments": [
                    {
                        "speaker": "1001@example.com",
                        "text": "Thank you for calling support, this is Kevin.",
                        "start": 0.4,
                        "end": 4.8
                    }
                ]
            }
        },
        {
            "type": "summary",
            "dialog": [
                0,
                1
            ],
            "mediatype": "text/plain",
            "body": "Customer called regarding a duplicate charge. Refund issued."
        },
        {
            "type": "sentiment",
            "dialog": [
                0,
                1
            ],
            "mediatype": "application/json",
            "body": {
                "overall_positive_percent": 60,
                "ending_sentiment": "positive",
                "top_topics": "billing,refund"
            }
        },
        {
            "type": "tags",
            "dialog": [
                0,
                1
            ],
            "mediatype": "application/json",
            "body": {
                "disposition": "resolved",
                "reason": "refund issued",
                "transferred": true
            }
        }
    ],
    "attachments": [
        {
            "type": "cdr",
            "mediatype": "application/json",
            "body": {
                "cdr_id": "018f7a2c4e898b3a9c1d3a4f7e8b9c2d",
                "cdr_index": 0,
                "orig_callid": "f8d3a2c1-9e7b-4d6f-8a5c-3b2e1d9f7a6c@sip.example",
                "term_callid": "f8d3a2c1-9e7b-4d6f-8a5c-3b2e1d9f7a6c@sip.example",
                "orig_domain": "",
                "term_sub": "1001",
                "term_domain": "example.com",
                "time_start": 1715438158,
                "time_release": 1715438345,
                "disposition": "resolved"
            }
        }
    ],
    "meta": {
        "schema_version": "draft-ietf-vcon-vcon-core",
        "generator": "netsapiens-api-v2/0.4.1",
        "domain": "example.com",
        "tenant": "example.com"
    }
}

Modified at 2026-05-11 21:32:19

Download asset binary (domain-scoped)

Read the vCon for a parent cdr_id, scoped to a specific user