Log agent in

PATCH

/domains/{domain}/callqueues/{callqueue}/agents/{callqueue-agent-id}/login

Last modified:2026-10-30 21:07:06

OperationId:AgentLogin

Logs an agent in to one call queue, or to every queue they are on with all, so calls are dispatched to them. The agent log records Auto, shown as Online. The request has no body. Any scope in the domain but the read-only ones can call it. Call Center Agent and user scopes act only on their own entries (use ~ as the agent), and a Site Manager on users at its own site.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Responses

🟢202Accepted

application/json

The change is accepted and applied shortly after. The action is also written to the agent log, which GET /domains/{domain}/agents/{callqueue-agent-id}/status reads back. Availability becomes automatic, and the user's status-message is cleared.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🟠405Method Not Allowed

🔴503Service Unavailable

Request Example

Shell

JavaScript

Java

Swift

curl --location --request PATCH 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//callqueues/all/agents//login' \
--header 'Authorization: Bearer <token>'

Response Example

202 - Accepted

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-30 21:07:06

Set agent offline

Log agent out