fields are present. Each status field is the minutes the listed agents spent in that status during the bucket, summed over the agents. Each agent's share is capped at the bucket length, so minutes / (seconds / 60) is the average number of agents in that status.{
"timestamp": 1792022400,
"datetime": "2026-10-15T00:00:00+00:00",
"seconds": 900,
"status-available-duration-minutes": 0,
"status-unavailable-duration-minutes": 0,
"status-login-duration-minutes": 0,
"status-break-duration-minutes": 0,
"status-lunch-duration-minutes": 0,
"status-meeting-duration-minutes": 0,
"status-other-duration-minutes": 0,
"status-web-duration-minutes": 0,
"status-custom1-duration-minutes": 0,
"calls-unanswered-count": 0
}