Remove agent from call queue

DELETE

/domains/{domain}/callqueues/{callqueue}/agents/{callqueue-agent-id}

Last modified:2026-10-30 21:06:48

OperationId:DeleteAgent

Removes an agent from one call queue and notifies the agent. The user or device is not changed and stays on its other queues. Requires Office Manager, Call Center Supervisor, Route Manager, Reseller, or Super User scope. A Site Manager manages the agents who are users at its own site, on queues at its own site.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Responses

🟢202Accepted

application/json

The change is accepted and applied shortly after.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🔴503Service Unavailable

Request Example

Shell

JavaScript

Java

Swift

curl --location --request DELETE 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//callqueues//agents/' \
--header 'Authorization: Bearer <token>'

Response Example

202 - Accepted

{
    "code": 202,
    "message": "Accepted"
}

Modified at 2026-10-30 21:06:48

Update agent in call queue

Count agents in domain