List dialed number statistics for a call queue

GET

/domains/{domain}/statistics/DNIS/callqueues/{callqueue}

Last modified:2026-10-30 21:07:54

OperationId:GetDnisStatisticsForQueue

Returns call center statistics for each dialed number (DNIS) that reached one call queue over a time window. Requires Office Manager, Call Center Supervisor, Site Manager, Reseller, or Super User scope.

Request

Authorization

Bearer Token

Provide your bearer token in the

Authorization

header when making requests to protected resources.

Example:

Authorization: Bearer ********************

Path Params

Query Params

Responses

🟢200OK

application/json

The statistics: a map from dialed number to that number's statistics. With interval, a map from bucket to rows. Bucket keys are RFC 3339 for minute, hour, and day (2026-09-01T14:00:00+00:00), YYYY-Www for week (2026-W36), and YYYY-MM for month (2026-09), in UTC unless datetime-start names a bracketed time zone.

Bodyapplication/json

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🟠420Rate Limit Exceeded

Request Example

Shell

JavaScript

Java

Swift

curl --location 'https://awqacore01.crexendocloud.com/ns-api/v2/domains//statistics/DNIS/callqueues/2000?datetime-start=2026-09-01T00%3A00%3A00-07%3A00&datetime-end=2026-09-02T00%3A00%3A00-07%3A00&fields=VOL%2CCH%2CSL&remove_zeros=true&interval=hour&remove_zeros_interval=true&sla=30&unit=seconds&range_interval=-5%20hour' \
--header 'Authorization: Bearer <token>'

Response Example

200 - Default fields

{
    "15555550100": {
        "calls-total-count": 80,
        "calls-answered-count": 70,
        "calls-talking-avg-duration-minutes": 205.4,
        "calls-holding-avg-duration-seconds": 12.5
    }
}

Modified at 2026-10-30 21:07:54

List dialed number statistics

List agent status times